User Guide

How can I update my profile details?
How can I update my mobile number?
How can I change my email address?
How do I switch profiles?
Why can’t I switch profiles?
How many dependents can I have?
What do I do when a doctor sends me my report?
How do I view all of my medical records?
Can I upload my own medical documents?
How can I view only the reports sent to me by my doctors?
How can I view all of my self-uploaded files?
How can I view all of my medical records that have a referral?
How can I view certain types of reports (e.g. Clinical Summary or Prescriptions)?
What can I find in My Reports?
Can I share my reports?
Can I delete my reports?
Can I edit my reports?
What information is included when referring records to another doctor?
Can I send records to doctors who don’t use the app?
How do I search for a medical facility?
How can I search for a facility near me?
How can I search for a facility by city?
How can I search for a doctor from a specific department?
How can I add a dependent to my account?
Can I edit the details in my dependent’s profile?
Can I manage multiple dependents on my account?
How many dependents can I add to my profile?
How do I upload medical records for my dependents?
Can my dependent have their own account to access their records?
Can I delete my dependent’s profile?
Are there any age restrictions for adding dependents?
Can I convert my dependent’s account to their own RING account?
Is the information of my dependents kept private and secure?
Can I back-up my medical records? 
How do I restore my medical records? 
Can I invite a friend to install RING app? 
How can I change the language? 
Can I delete my RING account?
How do I logout from RING?
How can I view RING application’s information?
What is a RING Group?
How to do I select a RING Group
How can I view my medical records based on RING Group?
Do I need an internet connection to use the app?
Can I add my allergies?
What do the different colours mean?
Can I share my allergies?
Can I add my vaccinations?
What do the different colours mean?
Can I share my vaccinations?
Can I add my medications?
What do the different colours mean?
Can I share my medications?
How do I create a report?
Can I share my report?
Can I book an appointment through the RING app?
How do I book an appointment?
Can I reschedule or cancel my appointment?
Can I book an appointment for my child/parent/dependent?
How do I see my appointments?
How do I see my dependent’s appointments?
What happens if the medical facility changes my appointment?
What happens after my appointment?
What is connect?
How do I connect to my medical facility / hospital / clinic?
Why does it say I’m already connected even though I haven’t connected before?
What is a medical record number? How do I get it?
How do I connect my parent/child/dependent?
Can I connect if I have never been to that clinic?
How can I enable/disable Thumbprint or FaceID?
How can I update my profile details?
How can I update my mobile number?
How can I change my email address?
How do I switch profiles?
Why can’t I switch profiles?
How many dependents can I have?
What do I do when a doctor sends me my report?
How do I view all of my medical records?
Can I upload my own medical documents?
How can I view only the reports sent to me by my doctors?
How can I view all of my self-uploaded files?
How can I view all of my medical records that have a referral?
How can I view certain types of reports (e.g. Clinical Summary or Prescriptions)?
What can I find in My Reports?
Can I share my reports?
Can I delete my reports?
Can I edit my reports?
What information is included when referring records to another doctor?
Can I send records to doctors who don’t use the app?
How do I search for a medical facility?
How can I search for a facility near me?
How can I search for a facility by city?
How can I search for a doctor from a specific department?
How can I add a dependent to my account?
Can I edit the details in my dependent’s profile?
Can I manage multiple dependents on my account?
How many dependents can I add to my profile?
How do I upload medical records for my dependents?
Can my dependent have their own account to access their records?
Can I delete my dependent’s profile?
Are there any age restrictions for adding dependents?
Can I convert my dependent’s account to their own RING account?
Is the information of my dependents kept private and secure?
Can I back-up my medical records?
How do I restore my medical records?
Can I invite a friend to install RING app?
How can I change the language?
Can I delete my RING account?
How do I logout from RING?
How can I view RING application’s information?
What is a RING Group?
How to do I select a RING Group
How can I view my medical records based on RING Group?
Do I need an internet connection to use the app?
Can I add my allergies?
What do the different colours mean?
Can I share my allergies?
Can I add my vaccinations?
What do the different colours mean?
Can I share my vaccinations?
Can I add my medications?
What do the different colours mean?
Can I share my medications?
How do I create a report?
Can I share my report?
Can I book an appointment through the RING app?
How do I book an appointment?
Can I reschedule or cancel my appointment?
Can I book an appointment for my child/parent/dependent?
How do I see my appointments?
How do I see my dependent’s appointments?
What happens if the medical facility changes my appointment?
What happens after my appointment?
What is connect?
How do I connect to my medical facility / hospital / clinic?
Why does it say I’m already connected even though I haven’t connected before?
What is a medical record number? How do I get it?
How do I connect my parent/child/dependent?
Can I connect if I have never been to that clinic?
How can I enable/disable Thumbprint or FaceID?